September 11, 2009

What I learned on my summer vacation: Part 9

Filed under: Small Business — Tags: , , — lidia @ 3:29 pm

Part of a series of post-Creative Freelancer Conference postings:

9. Tell potential clients about your work process:

  1. Initial consultation details (free? time limit?)
  2. Project types (we take on jobs of $xxxx size or larger)
  3. Fee structures (hourly, by the project)
  4. Communication preferences (email, in-person meetings).

Based on this advice (inspired by Michelle Goodman’s session, Dealing with Nightmare Clients), I’ve decided to add a “How We Work” page to my website. This will give new clients an opportunity to learn more about our work style before we meet in person—helping to determine “are we the right fit” in the beginning of the process.